Hotels and Hospitality

 

If you’re looking for cheap hotels then you’ve probably already heard of Sheraton Hotels. But if you’re a regular customer, it helps to have an understanding of what their service entail and how large they really are. They’re one of the biggest hotels in the world, and they pride themselves on providing excellent customer service. Here’s a look at how that’s done.

The first thing you notice about any hotel is how helpful the front desk staff is. Any time I go into a new hotel I take a walk around the lobby and I see the front desk people greeting everyone and answering questions. This is a big deal. In fact, if a hotel front desk person doesn’t seem helpful, or even bother to greet you when you arrive, you can usually tell that this is a place where the customers are more appreciated.

The next thing that impresses me about hotels is how attentive they are to detail. It’s amazing how many people forget to clean up after themselves, but the front desks at all of these hotels are like modern maids. They’ll even do a quick vacuum if you ask them to. In addition, the hotel staff goes out of their way to make sure you feel comfortable. Maybe you come in late, maybe you don’t want to use the public restroom, or maybe you’re just in a hurry. The hotel will go out of their way to make sure your experience is positive.

Another customer service trait that impresses me about hotels is the variety of services that they offer. Some hotels will offer you breakfast, coffee, and a little tea, but there are many other options that might interest you, too. For example, some hotels offer fitness centers, beauty shops, chapels, and even meeting rooms for meetings. This type of customer service is uncommon at many businesses, which is why I love to stay in hotels that have such variety. If you don’t like the amenities, you can always move onto another hotel.

The one thing that seems to stand out the most when it comes to customer service in hotels is the ability to get a hold of a reservation immediately. When I get a hold of a reservation, I know that the front desk will be willing to fill my name and phone number, and will try my best to make sure that everything is ready for me when I arrive. This shows the level of customer service that most hotels strive to uphold at all times.

Many people often wonder how they can review a particular hotel. Well, this is the answer to the question, “How can you review a hotel?” You simply look on the website and see what other customers have to say about the hotel, and then make your decision based on what you’ve learned.

Another area that can be of great concern is the front desk. Many times, the front desk is treated very little better than any other room in the hotel. In some cases, the front desk will never be bothered by a guest, but will give you a number of reasons why the front desk is not working out. If you find that the front desk is rude or has an attitude that makes you want to run for the door, then this may not be the hotel for you.

When you’re looking for great customer service at a hotel, look for the things that matter most. If you don’t like the front desk, move onto another one. Some people don’t care where their front desk is, as long as they can get to the lobby. However, if you’re trying to find customer service at a hotel that you’re thinking about staying in, make sure that you take notice of the front desk when you first get there. After all, the front desk is the first impression for many guests.